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Project Assistance & Priority Support

Quick Overview

12 months support package for Arcon Evo


In addition to our standard support, we offer an optional support package for Arcon Evo software. This service will not teach you architecture, interior design or building methods but will provide you with technical, installation and activation support plus Arcon Evo project assistance, toolset advice, project review, hints and tips, help reactivating your software due to hardware failure or change of machine and two free activations per supported year due to hardware failure or change of machine. See below for details.


£99.00
Overview

Benefits include:

  • 12 months access to our support team
  • All standard support features including technical, installation & activation support and access to our web based tutorials
  • Arcon Evo project assistance. Let us know the details of the problem you are trying to overcome and we will suggest methods and techniques to achieve the desired design
  • Toolset advice. Unsure how a certain tool works or the best way to use a tool in a particular circumstance. We can guide you to get the best from each function
  • Shortcuts & Tips. We can provide you through some of the simplest methods and shortcuts to achieve fast results
  • ‘How to’ assistance. We can suggest methods you may use to create solutions to design requirements unique to your project
  • Bespoke step by step guides. Something that you don’t quite understand? Struggling with how to achieve an effect with a tool? We can create a bespoke email guide with step by step pointers
  • Object and texture creation help. Need to edit a texture for use in Arcon or looking for ways to find/create new objects. We can offer assistance and guidance to make adding to your libraries easier
  • Help reactivating your software due to hardware failure or change of machine
  • Two free activations per supported year due to hardware failure or change of machine

Our support service operates from 09:00 to 17:00 (GMT/BST), Monday to Friday (excluding UK public holidays)