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Privacy Policy

This privacy policy sets out how ArCon Software uses and protects any information that you give ArCon Software when you use this website. ArCon Software is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ArCon Software may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE    
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

What cookies are on the 3darchitect website?

The following are some examples of the cookie data we use. These are subject to change

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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

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Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.

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These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

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Cookie Control cookies. These cookies are set in order to remember preferences in regards to cookies.

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Session cookie that is used to link a user to a session and determine if the users browser supports javascript. Cookies expire at the end of the session.

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Session cookie that is used to link a user to a session and determine if the users browser supports javascript. Cookies expire at the end of the session.

NID

This cookie allows you to share content via the Google+1 button and to see what content has been shared by your Google+ contacts.

PREF

This cookie allows you to share content via the Google+1 button and to see what content has been shared by your Google+ contacts.

 

 

 

Authentication

These cookies and similar technologies will tell us when you log into our website, and allow us to show you appropriate and relevant information and features.

For example, these cookies and similar technologies will enable us to show you relevant social information when you are logged in and visiting other websites adopting our advertising plugin. We also use this information to understand how you use our Products and Services.
These cookies and similar technologies help keep our Products and Services secure and reliable. They enable security features and detect activities violating the Terms of Use and policies, such as unauthorized login and fraudulent use of our Products and Services.

Security

For example, when someone logs into your account from a browser or IP address different from the cookies record, you will get notified and will be able to deny such person’s access to your account. Also, these cookies and similar technologies will record requests for information from the Internet and block attacks such as attempts to steal your user content uploaded to our websites.

Localization

These cookies and similar technologies help us provide localized experiences, such as showing the website content in your preferred language.

These cookies and similar technologies help us deliver Products and Services.

Features and Services

For example, these cookies and similar technologies could pre-fill your user ID when you logging in, show your friends who are online, and store your preferences to provide you customized content and experiences, such as personalized suggestions.

These cookies and similar technologies help us improve user experience.

Performance

For example, these cookies and similar technologies help us reallocate work load among our servers. Also, they store some information on your browser or device to enable our webpage to respond faster.

These cookies and similar technologies help us understand your use of our Products and Services to improve them.

Analytics and Research

For example, we may use these cookies and similar technologies to understand how you engage with our websites to improve their features.

 

For more information on the cookies set by Google Analytics please visit:

http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

Where can I find more information about cookies, and how do I delete cookies?

Find out more about cookies including how to disable/enable and delete them at the following website: www.aboutcookies.org

You can block most cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our websites.

If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.

Other information

Analytics: We use Google Analytics to track number of visitors, user behaviours, traffic, demographics, etc. Google doesn’t disclose the user identity. It will provide anonymous information to 3D Architect. This information enables us provide a better experience to our user and give us a better idea on our market. For Google’s privacy policy, please click here: https://policies.google.com/privacy

To provide website visitors the ability to prevent their data from being used by Google Analytics, Google have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). Download Here: https://tools.google.com/dlpage/gaoptout?hl=en

Purchases authorised through this website will be handled by our Merchant of Record, Digital River.

We are always experimenting with user experience and these are subject to change. For a full list of third party companies, contact us at 3darchitect@elecosoft.com  

Some of the third party application we use are:

-          Google

-          Facebook

-          Twitter

-          Mailerlite

-          Tawk

-          eBay

-          Amazon

-          Digital River

Please refer to each individual privacy policy for more information

If you have any questions or concerns regarding our privacy policy, please contact us at 3darchitect@elecosoft.com

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at 3darchitect@arcon-cad.de

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to FirstInVision Software GmbH Jesserniggstrasse 11 9020 Klagenfurt Austria.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.