My Cart:

0 item(s) - £0.00
You have no items in your shopping cart.

Zoom

More Views

Project Assistance Support

Quick Overview

In addition to our Standard Support, we offer an optional Project Assistance Support service for Arcon Evo and 3D Architect Home Designer customers. This service will enable you to access our support team direct with any specific project based issues.

See below for details.



Availability: In stock

£20.00

* Required Fields

Overview

In addition to our Standard Support, we offer an optional Project Assistance Support service for Arcon Evo and 3D Architect Home Designer customers. This service will enable you to access our support team direct with any specific project based issues. We aim to respond as soon as possible subject to support request and availability.

We charge £20.00 per support request.

Key benefits include:

  • All standard support features including technical, installation & activation support and access to our web based tutorials and forums.
  • Project specific assistance. Let us know the details of the problem you are trying to overcome and we will suggest methods and techniques to achieve the desired design.
  • Project reviews. Email your project to the team to review as you progress to ensure any problems are identified early.
  • Modification to License key (inc. older software titles) e.g. provide support to assist in getting your software activated on new machine

If you have a support query you can email us direct arconsupport@elecosoft.com where one of our advisors will contact you by email during office opening times *(Mon to Fri, 09:00 – 17:00. Support is not available on bank holidays or during the Christmas period).

Details

In addition to our Standard Support, we offer an optional Project Assistance Support service for Arcon Evo and 3D Architect Home Designer customers. This service will enable you to access our support team direct with any specific project based issues. We aim to respond as soon as possible subject to support request and availability.

We charge £20 per support request.